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Title
Text copied to clipboard!Assistant Manager - Hair Salon
Description
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We are looking for an Assistant Manager for our hair salon who can help manage the daily operations smoothly. This role is crucial in customer service, staff management, scheduling, inventory control, and maintaining quality standards. The Assistant Manager will work closely with the team to ensure excellent customer service.
In this role, the candidate should be able to communicate with clients, understand their needs, and provide the best services. Additionally, they will coordinate staff schedules, provide training, and monitor performance. Managing inventory, ensuring product availability, and maintaining cleanliness in the salon are also part of the responsibilities.
The Assistant Manager will also contribute to achieving sales goals and participate in promotional campaigns. They will report to the salon owner or general manager and assist in decision-making as needed. Leadership skills, organizational abilities, and an understanding of the beauty industry are essential for this role.
We are looking for a self-motivated individual who can work in a team and build positive relationships with clients. If you enjoy working in a dynamic environment and want to build a career in the beauty service industry, this opportunity may be right for you.
Responsibilities
Text copied to clipboard!- Assist in daily salon operations
- Schedule and coordinate staff shifts
- Ensure customer satisfaction
- Manage inventory and product availability
- Maintain service quality standards
- Train staff and monitor performance
- Assist in preparing financial reports
- Participate in marketing and promotional activities
- Resolve customer complaints
- Ensure hygiene and safety standards are met
Requirements
Text copied to clipboard!- Minimum 2 years of experience in a related field
- Team management and leadership skills
- Excellent communication and customer service skills
- Problem-solving and decision-making ability
- Organizational and time management skills
- Knowledge of beauty and hair care products
- Basic computer and booking software knowledge
- Willingness to work flexible hours
- Ability to communicate in Hindi and English
- Positive attitude and professional demeanor
Potential interview questions
Text copied to clipboard!- Do you have prior experience in a salon or service industry?
- How many staff members have you managed before?
- How do you handle customer complaints?
- How do you monitor inventory?
- How do you motivate your team?
- What has been your most successful customer service experience?
- Are you willing to work in shifts?
- How do you contribute to marketing campaigns?
- Which salon software have you used?
- How do you perform under pressure?
